
Our session, Navigating Needs, debuted at SXSW EDU 2025 as a featured program on Crossover Day. We showcased a flexible, evidence-driven approach to identifying workforce and learner needs—giving attendees a step-by-step method to determine whether training is the right solution and how to design it effectively when it is.
This work emerged from a collaborative effort with colleagues across workforce development and higher education—each bringing experience from community colleges, employer partnerships, and adult learning. That cross-sector expertise shaped a tool that meets the real demands of today’s rapidly changing workforce landscape.
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